Pre-order terms

A pre-order is a purchase of an item that is not yet in stock. You pay in full at checkout.

Pre-orders are dispatched once production is complete. We email you your estimated dispatch date as soon as it is confirmed, and again if it changes.

You can cancel any time before your order is dispatched, for a full refund. Use the contact form with your order number.

Refunds are made to your original payment method within 14 days of your cancellation or return being accepted.

If your dispatch date is pushed back we will tell you by email, and you can cancel for a full refund.

These terms do not affect your statutory consumer rights, including the right to withdraw within 14 days of delivery. See Shipping and returns.